- Cleaning
- Floorcare & Vacuums
- Garden Center
- Grills
- Home Environment
- Home Projects
- Laundry & Closet
- Outdoor Living
- Tools
Frequently Asked Questions – Contact Us
- What are QVC's phone numbers?
- How can I email QVC?
- How can I chat online with LiveHELP?
- How can I check my account?
- How can I contact a QVC Program Host?
- Where can I send a letter?
- I'm interested in working for QVC. Where can I mail my resume?
What are QVC's phone numbers?
Below are a few of our important telephone numbers. Please feel free to call us whenever we can be of help.
| Ordering: | |
| Automated Ordering | 800-345-1212 |
| QVC.com | 888-345-5788 |
| En Espanol | 800-328-0890 |
| TDD (Telecommunications Device for the Deaf) | 800-544-3316 |
| Customer Service | 800-367-9444 |
| Studio Park Tours | 800-600-9900 |
| QVC Business Offices | 484-701-1000 |
| Vendor Relations | 484-701-8282 |
How can I email QVC?
You can email us quickly and easily using QVC.com's standardized customer service email forms. We will make every effort to get back to you within the next 24 hours. NOTE: For your security, QVC requires membership information on questions concerning your order.
Please go to the Email Us page and choose from one of the following email categories:
- Products
- QVC Membership
- My Order
- Suggestions
- Programming
- Using QVC.com
How can I chat online with LiveHELP?
If you have a question about ordering, a product, or your account, you can chat live online with one of our Customer Representatives. Simply click on the LiveHELP button to your right.
How can I check my account?
There are four main ways you can check on your orders, returns, and QCard account:
- Via the Internet, use QVC.com's My Account page.
- Via the Internet, chat online with a LiveHelp Customer Representative.
- Via phone, call QVC's Automated Customer Service (1-800-367-9444)
See our handy one page printout of the Automated Customer Service menu. - Via phone, speak with a live QVC.com Customer Representative trained in online shopping. (1-888-345-5788)
How can I contact a QVC Program Host?
From the QVC.com Homepage, go to the Meet the Hosts page. Click on the Host you wish to contact. You may e-mail a Host from this page.
Where can I send a letter?
Below are a few of our important addresses. Please feel free to write to us whenever we can be of help.
If you would like us to evaluate your product for possible sale on QVC, please complete the online Submittal Form available at: www.QVCProductSearch.com. Here, you'll also find a list of helpful FAQs, as well as submission requirements.
Please note: Due to the high volume of submissions, we are unable to process items that are not submitted online.
To contact Customer Service write:
QVC, Inc.
Customer Service
1200 Wilson Drive at Studio Park
West Chester, PA 19380
To request a charitable donation write:
QVC, Inc.
Community Affairs
Mailcode 135
1200 Wilson Drive at Studio Park
West Chester, PA 19380
email: QVCCares@QVC.com
To contact the Office of the President write:
QVC, Inc.
Office of the President
1200 Wilson Drive at Studio Park
West Chester, PA 19380
Questions? Call 1-888-345-5788
or click to the right to chat with a QVC Customer Service Representative online.
I'm interested in working for QVC. Where can I mail my resume?
For employment opportunities,write to us at:
QVC, Inc.
Human Resources Department
1200 Wilson Drive at Studio Park
West Chester, PA 19380
Go to Job Openings to see current employment opportunities at QVC.
